I have a problem with the machine I bought. What should I do?

Please send an email to [email protected] that explains the issue, along with pictures/video if possible. Depending on the issue(s), we will offer a solution.

All Microbeau/Darklab/FK Irons machines come with a 1-year manufacturer's warranty from the date of purchase. This warranty covers any manufacturer's defect. Proof of purchase is required to claim warranty.

The 1-year warranty is void if the machine shows signs of:

- having been dropped

- ink/liquid within the internal body and motor components

- having been tampered with

- internal parts have been replaced by anyone outside of the official repair team.

Perma Blend Perma Pen Warranty: All the housing components (Grip, Machine Body) are covered by a lifetime warranty. Internal parts are subject to wear and the motor itself will be covered by a 1-year warranty from the date of purchase. Motor warranty is voided if motor shows signs of being dropped, internal fluids with in the motor and/or motor shows signs of being tampered with in any way.