I have a problem with the machine I bought. What should I do?

Please send an email to [email protected] that explains the issue, along with pictures/video if possible. Depending on the issue(s), we will offer a solution.

All Microbeau/Darklab/FK Irons machines come with a 2-year manufacturer's warranty from the date of purchase. This warranty covers any manufacturer's defect. Proof of purchase is required to claim warranty.

The 2-year warranty is void if the machine shows signs of:

- having been dropped

- ink/liquid within the internal body and motor components

- having been tampered with

- internal parts have been replaced by anyone outside of the official repair team.

note: Any machine purchased after Jan 1, 2023 will be eligible for a 2-year warranty, Any machine purchased before Jan 1, 2023 is eligible for a 1-year warranty.