Can I return a product and get a refund?

All sales are considered final. It is our policy to not accept any returns due to contamination issues. We take great care to ensure all products arrive properly sealed and sterilized, and cannot accept returns as a safety precaution for our customers.

However, there may be exceptions. If you feel like you need to return an item and have a solid reason, you may contact us at [email protected]. Please note that we reserve the right to refuse any returns and refunds at any time.

It is possible to file a request for return and refund by sending an email to [email protected] with a receipt or proof of purchase, and an explanation of why you want to return the purchased product. Your request will be reviewed. We reserve the right to refuse any returns and refunds at any time. Note that there are conditions and restrictions on returning the products.

If your return is accepted, you will be instructed to mail the product back, and you will receive a refund in the form of store credit in the equivalent value of the sum paid for the product. No cash refunds are issued.

Once you receive the store credit, you can use it to purchase a different product from our store.

We do not accept returns on sale items or gift cards.

You can find more detailed information on the return and refund policy on this page.